Manager – National Data Collection | Auckland
Manager - National Data Collections (Tāmaki Makaurau | Auckland)
Join an organisation contributing to meaningful outcomes, About Aotearoa, for Aotearoa - data that improves lives today and for generations to come.
About Us | Ko mātou
Stats NZ | Tatauranga Aotearoa is a Central Government employer of 1200+ people across Aotearoa. We provide data and statistics to support the decisions of Government, Māori and Iwi organisations, businesses, NGOs, and New Zealanders. Our work is About Aotearoa, for Aotearoa - data that improves lives today and for generations to come. We welcome every gender, ethnicity, ability, religion, age, and background and encourage all our people to be their authentic selves.
What's in it for you? | Ngā hua ka riro ki a koe
We encourage you to go to our careers site to learn more about the Way We Work at Stats NZ and also check out our benefits. We want working for us… to work for you!!
Starting salary: $118,052- $138,158 negotiable + superannuation
Other benefits of joining Stats NZ include:
Balance life and work commitments
Develop and grow your career (coaching, training, study support, secondments)
Contribute to meaningful work that makes a difference to all people in Aotearoa
3 extra annual leave days (taken during Christmas office closure)
Auckland City based office that caters to a variety of working styles and needs
The role | Te tūnga
This role is permanent and based in Auckland. Reporting to the Senior Manager Data Collection, your role as Manager | Kaiwhakahaere is key to the success of the Collection Operations group. The main focus of your role is to coach and motivate your people, to ensure we are implementing the operational and technical direction of Collection Operations and achieving the best possible outcomes and user experience for our customers and suppliers.
Maintaining strong links with internal stakeholders is expected in order to achieve performance and user outcomes.
Initially, you will manage four Team Leaders who are responsible for our National Data Collection teams who collect survey responses from individuals and businesses. We see you bringing strong leadership, stakeholder engagement and strategic skills to the role and team. The key focus for the next 6-12 months is supporting the establishment of the newly formed National Data Collection team through reviewing and improving existing processes alongside establishing strong relationships with the wider Collection Operations teams.
This role would suit someone who can bring:
A relevant tertiary qualification and/ or equivalent relevant experience for this role.
2 to 5 years previous people management experience leading mid to large teams, including experience in managing a remote work force.
Proven experience (10 plus years) working in a service delivery environment.
Strong experience managing operational collection activities, preferably in a regional work environment and/or contact centre type environment.
Experience implementing continuous improvement initiatives.
Upholds our proud history of operating with integrity, and being fair, impartial, responsible, and trustworthy in everything we do.
Experience using everyday office software including a laptop/tablet, phone, Microsoft suit of products e.g., Outlook, Word, Excel, Intranet, MS Teams online communications channels for meetings and chat.
Written and oral communication skills suitable for a varied audience in a corporate setting.
Competency in te reo Māori language or possess a willingness to develop knowledge and competence. (By 2040 Government aims to have 85% of its workers speaking te reo Māori).
Understands Te Tiriti o Waitangi relevance to own role as a public servant and seeks opportunities to better meet the information needs of Māori. Supports initiatives to increase responsiveness to Māori.
What you bring | Nōu te rourou
We understand transferable skills can come from experience gained from outside of work. We encourage you to be you in your application.
We are committed to diversity, equity, inclusion and lifting our cultural capability. You don't need to be knowledgeable in all these areas already, but you do need to be on board with learning and have a genuine interest and willingness to grow on this journey with us.
Tell us about yourself in your cover letter, what attracted you to this role, and what you would bring to Stats NZ.
How to apply | Me pēhea te tuku tono
If this sounds like you, click on the Apply now button to be redirected to the application page on our careers site. The position description is located on the right-hand side of the page.
We will be screening applications as we receive them to move swiftly to interview. You may be asked to complete a pre-interview screen via phone or video. Please let us know in your application if we need to make any specific accommodations during our process.
Please reach out to recruitment@stats.govt.nz if you have any questions.
You must have the right to live and work in Aotearoa New Zealand. Background and various pre-employment checks are part of our recruitment process.
