Principal Advisor, Notifications and Enquiries - Wellington
Mō mātou | About Us
Our Vision: Preventing Harm. Saving Lives. Securing our Future
We play a key role in the guardianship of New Zealand waterways. We're bringing together our aroha, work and skills to achieve our outcomes of sustainable supply chains and sectors, safe people and operations, secure ports and ships, and clean seas and waterways.
Our values are about who we are as individuals and the behaviours we expect from each other at Maritime NZ.
Care | Kia Tika - We care for each other and do the right thing
Connect | Kotahitanga - We unite in a common purpose
Courage | Kia Māia - We are brave, capable and confident
Mō tō mātou Rōpū | About the team
The Notifications and Enquiries Team (NET) simplifies the process for notifications and enquiries going through MNZ. The Team makes it easy to notify MNZ of incidents and ensures that responses to notifications and enquiries meet agreed standards and expectations with respect to quality, timeliness, efficiency, coverage and transparency. By promptly responding to enquiries the Team aims to improve MNZ's education and engagement efforts and deliver a better regulatory service to stakeholders.
The N&E Function comprises two concepts:
A new Notifications and Enquiries Team (NET), which has recently been established and is progressively increasing its capability, capacity and the services and responses it undertakes.
A Central Notifications and Enquiries Function (CNEF), which provides a consistent and cohesive framework for MNZ's response to all notifications and enquiries, including those received directly by operational and specialist teams within the organisation.
Te tūnga | The role
This is a fantastic opportunity to partner with the Manager NET to guide the teams work programme and contribute to the development and implementation of the team's strategy. You will provide key regulatory and operational advice for the team providing expert support for the more risky, complex, ambiguous or sensitive notifications and enquiries. You will enjoy building capability and take pride in growing high performing teams, creating opportunities, pathways and frameworks for continuous improvement and operational excellence.
Supporting the Manager in planning and monitoring the workflow of the team;
Lead the development of a programme practice materials, guidance and tools;
Lead the design amd oversight of reporting processes and service level requirements;
Lead continuous improvement initiatives developing processes to capture issues and insights;
Develop strong connections across our organisation to continuously seek feedback to allow for continuous improvement setting the team up the team for success.
Nōu te rourou | What you bring
Demonstrated ability to understand legislation, operational policy, practice frameworks and business processes
Demonstrated ability to coach and mentor others
A strong track record of continuous improvement and building new processes, practice, and systems
Strong analytical skills and ability to problem-solve in complex environments
Proven situational, organisational and political
Ability to network effectively in a consultative and collaborative
Mōu | For you
Maritime NZ recognises and respects te Tiriti o Waitangi and we are committed to working with Māori to build strong, meaningful and enduring relationships to achieve mutually beneficial outcomes.
We aim to be a workplace where everyone feels valued, supported with a sense of belonging. We encourage our people to actively contribute to our workplace culture where we all thrive and authentically live our values.
Upon joining us you'll receive a full range of benefits including Income Protection and Life Insurance so check out our full range on our careers page to find out more about why we love working here.
Salary range $136,555 - $166,900 depending on skills and experience + superannuation.
Me pēhea te tuku tono | How to apply
We are unable to accept applications via email. Please click the apply button to submit your application.
Applications for this role close Wednesday 25th September 2024. Please also note that you must have the legal right to live and work in New Zealand to be considered for this role.
If you have any questions please e-mail careers@maritimenz.govt.nz
