Residential Life Coordinator - Palmerston North
Students and Global Engagement
Palmerston North
Are you passionate about student wellbeing, community building, and supporting young adults through a transformative time in their lives? Massey University is seeking a dedicated and enthusiastic Residential Life Coordinator to join our Accommodation Services team.
About the role
This is not just a job - it's a community-centered vocation. As a Residential Life Coordinator, you'll live on-site and be at the heart of shaping a positive, inclusive, and vibrant residential experience for our students. You'll lead the planning and delivery of events, support resident wellbeing, respond to critical incidents, and help ensure the Halls are a place where students thrive personally, socially, and academically.
The salary band for this position is $52,600 - $64,000 based on skills and experience.
Key responsibilities:
Develop and lead an engaging, fun, and supportive Residential Life Programme
Foster an inclusive, respectful community aligned with Te Tiriti o Waitangi principles
Mentor and support Resident Representatives and Assistants
Coordinate student welfare, engagement, and incident response
Promote wellbeing, life skills, and academic success
Manage health and safety initiatives and emergency protocols
Maintain effective communication via events, social media, and resident outreach
What you'll bring
Essential:
Minimum one year of experience in administration, customer service, or event planning
A passion for working with young adults and creating community
Excellent communication and problem-solving skills
A current NZ driver's licence
Willingness to live on campus and participate in after-hours on-call roster
Desirable:
Qualifications or experience in events, youth work, education or residential accommodation
Experience in managing social media and promoting events
Understanding of pastoral care and wellbeing in a tertiary environment
Why join Massey?
Massey University is a world-class, Tiriti-led institution, committed to student success and wellbeing. We foster innovation, respect, and care within our communities and staff. In this role, you'll be part of a diverse team that supports students to belong, grow, and succeed.
In addition to a competitive salary, Massey also offers the following:
Up to 6.75% employer contribution to the UniSaver Superannuation Scheme for eligible employees
Five university holidays per year in addition to your annual leave
Subsidised Southern Cross Healthcare plan for you and your family
Special staff rates available for campus gym membership
Staff purchasing privileges and discounts at many commercial and retail businesses across NZ
Access to a wonderful on-campus crèche/day care facilities for dependents of staff on our Manawatū campus
Comprehensive professional development and training programmes
Staff fee concession for study with Massey and 30% discount on fees for immediate family of staff undertaking undergraduate study (conditions apply)
The employment setting will involve work with people across the lifespan and applicants will be required to comply with the requirements of the Vulnerable Children Act 2014 and the Vulnerable Children (Requirements for Safety Checks of Children's Workers) Regulations 2015.
Closing date: 23 April 2025
Reference number: SGE_ASMAN_359_04/25
For further information and to apply online, visit: http://masseyunicareers.nga.net.nz
